Contact Us
Contact Birch Hill Happenings Aromatherapy, LLC
Please know that we are more than Happy to answer any of your questions via E-mail or Phone.
Contact us by Phone
SUMMER OFFICE HOURS - May through mid-October - We plan on being in the Office Monday, Tuesday and Wednesdays and some Thursdays from 9:00-am to 4:00 pm Central time. However, please read on.
Shipping Schedule - If Possible, place your orders Monday through Wednesday (before Noon central time) so we can be sure to ship it to you on late Wednesday or Thursday AM. Otherwise orders will be shipped on Monday, that were placed from Wednesday after Noon through Sunday evening.
In the past we typically have taken a 2 week vacation but we no longer will be taking that type of vacation INSTEAD, we have chosen to be in the office each week Monday-Thursday - depending on our appointments or if we are taking a Four Day weekends. This is important for you to know so you understand that we WILL get back to you as soon as possible. (During the summer & fall months we take 4 & 5 day weekends to go camping.)
WINTER OFFICE HOURS - October through April - We plan on being in the Office Monday through Thursdays from 9:00 AM to 4;00 PM Central time. However, on some days, we may be out of the office with appointments. We will get back to you ASAP when we are in the office. We are closed on Fridays, Saturdays, Sundays and Holidays since the Post Office is closed on those days too.
Contact us by E-Mail
You can contact Al and Penny by E-Mail at:
bhhinfo@birchhillhappenings.com
Put the domains - birchhillhappenings.com AND birchhillhappenings.net on your safe list.
If not you may not get your order or corresponse answered as you might not get our answers or order confirmations.
The Absolute BEST WAY to contact us is by e-mail. We prefer contact by E-mail
WHY? Because we can give you a more complete answer to your questions and you will have a nice documentation for future reference. And so will we.
CANADA: You must contact us by email only as we do not have international long distance so cannot return your calls. bhhinfo@birchhillhappenings.com
Contact us by Phone
1-218-384-9294 - USA only
(if you are from Canada see note below)
Be prepared to Leave a Detailed message and include your Name, Phone number and best time to reach you.
You may call when we are busy processing orders or are on the phone to another customer.
Calls are returned during our Business Office Hours.
We are in the office Mondays, Tuesdays, Wednesdays and Thursdays 9:00 to 4:00.
Typically, we are not in the office on Friday, Saturdays or Sundays. We are not in the office on the Holidays where the Post Office is closed.
WINTER OFFICE HOURS - October through April - We plan on being in the Office Monday through Thursdays from 9:00 AM to 4;00 PM Central time.
However, on some days, we may be out of the office with appointments. We will get back to you ASAP when we are in the office.
SUMMER OFFICE HOURS - May through mid-October - We plan on being in the Office Monday, Tuesday and Wednesdays and some Thursdays from 9:00-am to 4:00 pm Central time. However, please read on.
In the past we typically have taken a 2 week vacation but we no longer will be taking an extended vacation INSTEAD, we have chosen to be in the office each week Monday-Thursday - depending on our appointments or if we are taking a Four Day weekends.
This is important for you to know so you understand that we WILL get back to you as soon as possible.
Note for Candadians: YOU must contact us by email at bhhinfo@birchhillhappenings.com
We do not have International Long Distance available on our phones. We rarely, if ever have to make international calls and it is cost prohibitive to keep this service.
Contact us by USPS Mail
Birch Hill Happenings Aromatherapy, LLC
2898 County Road 103
Barnum, MN 55707-8808
USA
Contact us by Fax
Currently we have to have you call us or contact us by email for us to accept faxes.
Email us at bhhinfo@birchhillhappenings.com We will let you know what phone number to use to send your fax.
If you have problems getting the fax to work, it is possible we may be on the phone line. Simply try to send your fax again in a few minutes.
Sorry for any inconvenience this may cause.
IF YOU HAVE A QUESTION -
You may not need to contact us by e-mail or phone as many of your Questions can easily be answered by using our "INFORMATION Search".
Simply use our "Information Search" and type in a few 'keywords' and click on Search.
IF you cannot find an Answer to your questions and would like a Free Consultation VIA E-MAIL - Just send us an e-mail.
WHOLESALE INQUIRIES - Before you call to ask us for Wholesale prices - We are NOT a Wholesale Store - we are a Retail store. We do not have a wholesale price list.
We have really good prices as we have eliminated a lot of the 'middle' people, so we can keep our prices low. Plus it's just Al and Penny that work here so we have very low overhead costs.
NORMAL Business hours (except in the Summer time)
We are in the office Mondays, Tuesdays, Wednesdays and Thursdays 9:00 to 4:00.
We are not in the office on Friday, Saturdays or Sundays.
We are not in the office on Holidays.
Summer time 2023 and beyond!
SUMMER OFFICE HOURS - May through Mid-October - We plan on being in the Office Monday, Tuesday and Wednesdays and some Thursdays from 9:00-am to 4:00 pm Central time. However, please read on. Orders must be placed by 1:00 pm Wednesdays for it to be shipped out that week.
In the past we typically have taken a 2 week vacation but we no longer will be taking an extended vacation INSTEAD, we have chosen to be in the office each week Monday-Thursday - depending on our appointments or if we are taking a Four Day weekends.
This is important for you to know so you understand that we WILL get back to you as soon as possible.